Our Procedure - fast track one day premium services
Our system and processes are designed to ensure your case is carefully managed to avoid any problems. As part of our policy, you would be required to authorise us as your legal representative which is done through the form of a customer care letter. The customer care letter outlines the type of service and the overall cost of the application. It explains our complete service we would be providing. The cost of the service is outlined along with the Home Office fees and our fees. Any additional fees may be highlighted.
Evaluating your application
Once you appoint us as your legal representative, we would send you a detailed e-mail listing all the documents. A case worker is assigned and he/she would be your point of contact. Our practice management system allows us to manage your case throughout its life cycle and you may contact our team anytime, who can give you up to date information. You may also log into our website and click on “track my case” for live updates on your case. To log in, please click here http://icslegal.com/login.php
The life cycle:
- Once the documents are received, we undergo a rigid process, checking your documents, cross referencing them with the published guidelines and request further documents where required.
- The application form(s) would be completed, ensuring the correct form is completed as there are no appeal rights in using the wrong form.
- Once the initial stage is completed by your case worker, this is passed to another case worker to validate and check your application. This is carefully checked and cross referenced. The case worker would make notes where required.
- The case is then passed back to the your case worker, who will finalise the application with his report which explains in detail how the Immigration Rules have been met, taking your instructions and ensure it is ready for submission.
- Once it is validated, your application is sent to our Client Support Team, who would digitalise your application and documents for our records.
- Your case worker would then mark the pages for clear visibility for the case worker at the Home Office, putting it in a way to help improve the time of the decision.
What happens before the submission day - one day premium fast track services?
We complete the complete process from start to finish which includes completing the correct application forms, cross referencing your documents, ensuring the application is valid and that you have met the published guidelines. We also include our policy document whereby we explain how you have met the Immigration Rules and met the criteria’s set out. Any instructions you want us to do in behalf of you is included.
What happens on the day - fast track premium services by ICS Legal
You are not allowed to attend the one day service with us, as our processes are different to those available to the public. On the day of the submission, we attend the Home Office in person to put forward your application for consideration. Your application is first validated to ensure we have all the relevant documents, we make the Home Office payment in behalf of you and then your application including your supporting documents is taken away for consideration.
The case worker from the Home Office will stay in contact with us, should there be a requirement of any clarifications required.
